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We are currently experiencing issues related to performance, this is being investigated as a matter of priority.

The system will be unavailable between 17:30 18-Mar-2020 GMT and 19:30 18-Mar-2020 GMT due to planned system maintenance. Please ensure that your work is saved and that you have logged out of the system prior to the maintenance window starting. Any unsaved work at 17:30 18-Mar-2020 GMT will be lost.

From 09:00 on 4 March to 31 March 2020, an emergency out of hours support service is being provided. This service is intended for users that have a critical issue that cannot wait until normal UK office hours to be resolved. Please call +44 (0) 7366 846743 for more information.

For issues during UK office hours, please contact us via the methods listed on the System Support page.


New aviation operators wishing to register should contact the Environment Agency.


Further Information

If you need more help please use the following links.